CCNN Q&A Sessions Episode #5

Welcome to this week’s edition of CCNN: Q&A Sessions, where members of our team answer your questions directly! This week our team answers the following questions:

0:49 – If you do not have an upcoming product in the Catalog, should I just create a custom product?
1:30 – I have some light coding experience. Why can’t I perform my own custom design work on my frontend website?
3:17 – Am I still charged a Transaction Fee for orders that my customers return?
3:39 – What do I do when my POS errors out during an order? It gives me the option to cancel the order, open the order in the POS, or in the admin.

Thank you to everyone for submitting your questions. If you have a question for CCNN: Q&A Sessions, please send it to with the Subject Line Q&A Sessions

By | 2017-04-27T04:31:53-07:00 April 24th, 2017|Categories: CCNN|0 Comments

About the Author:

I have a passion for helping others achieve their dreams and delivering a world-class branding experience. One of my biggest drivers in life is to help other people succeed in the areas they are passionate about. For nearly 11 years, I have been extending my love of branding to hundreds of unique brands, including Local Game Stores, all over the world. Now that I’m a Brand & Marketing Manager in CrystalCommerce, it is an excellent opportunity to spread knowledge and education to our members - and to you - so you can succeed and thrive in the Game and Hobby industry. I am proud to be part of a team with a mission to continually provide the tools and innovative solutions to build, connect, and grow strong Game and Hobby businesses. When I'm not gaming, you can find me scouring Asian markets for the best green tea or in the pool working on my swimming skills. That’s my story, what’s yours? I'd love to get to know more about you! Feel free to email me at

Leave A Comment